| dc.description.abstract | The study focused on examining theeffect of Contract Management on Education Sector Service
Delivery in Local Governments of Uganda with particular interest in Masaka District Local
Government. The study objectives were; to establish the effect of contract documentation on
education sector service delivery, to find out the effect of Contract relationship Management on
education sector service delivery and to determine the effect of contract monitoring on Education
sector service delivery in Local Governments of Uganda.
A sample size of 103 respondents out of the population of 140 was selected from the district
headquarters for the study. This consisted of 5 heads of departments, 2 district political heads,
36 lower political leaders(Councilors) and 60 lower staff members (Senior managers, managers
and clerks). This study was conducted using case study research design with mixed-methods of
qualitative and quantitative techniques. Purposive and simple random sampling methods were
used for the study .Questionnaires and interview guide were also used for data collection.
The findings revealed that correction coefficient (R) using predictor Contract documentation;
show that 41.0% (0.410 *100) variations in education sector service delivery are explained by
contract documentation while the remaining 59.0% is explained by other factors. Also correction
coefficient (R), using predictor contract relationship management, is that 40.2% (0.402 *100)
variations in education sector service delivery are explained by contract relationship
management while the remaining 59.8% is explained by other factors. Furthermore correction
coefficient (R), using predictor contract monitoring, is that 9.6% (0.096 *100) variations in
education sector service delivery are explained by contract monitoring while the remaining
90.4% is explained by other factors.
The study recommended that the central government should provide Masaka district local
government with computers and modern software that can help in documentation of contract
activities. This can help in improving the quality of the records kept, the district staff should be
regularly trained on the use of modern fashioned book keeping methods. Also the district
management should ensure that regular meetings are organized with contractors to discuss issues
pertaining the contracts and also improve the working relationship between the two, ensure that
service providers are paid on time so as to improve their morale in providing high quality
services and on time and besensitized on the relevance of having good working relationship with
the contractors as this can help in reducing the gap between the two parties. Furthermore the
management of Masaka district should work hard to identify other factors other than increased
monitoring if education sector service delivery is to be improved, such areas include; proper
contract scheduling, contract records, evaluation and use of qualified personnel in contract
management. The district management should also plan training of the staff. This may equip
them with necessary qualification and competence necessary for improved education sector
service delivery | en_US |
