| dc.description.abstract | The study was at aimed assessing the effect of supplier contract management on
organizational performance a case of Crown Beverages Limited. The study was aimed at
establishing the effect of Contract objectives and organizational performance, accessing the
effect of Contract relationship on organizational performance and establishing the
relationship between Monitoring and Evaluation and organizational performance
The study employed Case study research design using a quantitative and qualitative research
paradigm in which a case study research design was employed to collect data from 127
respondents using structured questionnaires, and interviews.
The study found out that contract objectives have enforced value preserving governance
structures, triggered the entire services’ network, simplified compliance with the newly
centralized procurement function, captured procurement expertise and it has encouraged
suppliers to adopt environmentally friendly processes. Furthermore, it was exposed contract
relationship has ensured sustainability, value preserving governance structures, transfer of
procurement expertise, ease compliance with the function in the organization and it has
helped in boasting the company’s revenue. From the study, it was also concluded that
Monitoring and Evaluation has provided visibility into contracts, reduced risks, enhanced
application of the most appropriate Contractual Relationship, compliance to contract
requirements and it has ensured efficient coordination of each of the parties’ time and skills
thus promoting effective operations.
It was recommended that monitoring and Evaluation should be done as a regular process of
evaluating agency performance and should be based on measurable service deliverables and
verifying agency compliance with the terms and conditions in the contract with the
organization. It was also recommended that the organization adopt the use of a monitoring
instrument which specifies the activities that will be evaluated, the tests and procedures to be
applied, the methodology for determining the specific transactions/units of activity that will
be examined and tested | en_US |
