Browsing Bachelor of Business Administration and Management (Research Reports) by Subject "Customer care"

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    • The role of customer care on the performance of the hospitality industry 

      Naluswata, Cynthia Doreen (Uganda Martyrs University, 2014-05-01)
      This study examined the role that customer service plays in the performance of the hospitality industry. The objectives of the study were to investigate the role that employee competence plays on the performance of ...