Extrinsic rewards and employee performance:
Abstract
The study focused on the effect of extrinsic rewards on employee performance. The study
established how fringe benefits affects employee performance, the effect of physical working
conditions on employee and the effect of bonuses on employee performance. Effective extrinsic
rewarding is a major concern for businesses and clearly impacts on the performance in terms of
productivity levels. In an organization where extrinsic rewards given to employees do not match
their inputs,employee performance has been found lacking in aspects of timeliness, productivity
levels and their quality of customer services and this negatively impacts on profit levels of the
organization. The study is a case study design that focused on Crown beverages Uganda. The
population of the study was 542, respondents and the sample size was 226 though actual
participants were 182. The study used both qualitative and quantitative research approaches for
data collection and revealed a positive moderate weak relationship between fringe benefits and
employee performance of 0.418. The study also revealed a positive moderate weak low
relationship between physical working conditions and employee performance of 0.315 and a
positive moderate relationship between bonus and employee performance of 0.572. The findings
conclude that extrinsic rewards play a very considerable role in boosting employees’
performance. Extrinsic rewards like fringe benefits, bonuses, and physical working conditions
help employees to work life balance and employees feel that they are treated fairly in the
organization and their feeling of fairness increases and these key factors increase employees’
performance. Employees are moderately rewarded with salaries as payment on the job but still
they are required to furnish them with more extrinsic rewards like bonuses, fringe benefits and
better physical working conditions to increase their performance levels. On that note, the study
recommends that organization should continue providing security benefits to all employees, as it
positively influences employee performance and raise overall performance in all
departments. Organizations should make attractive extrinsic rewards procedures and policies
which help employees in work life balance and also increase in their feeling of fairness.Thishelps
them create a sense of loyalty and encourage their good performance