The effect of taxation on the performance of small scale businesses in Uganda:
Abstract
The general objectives of this study are to examine the effect of taxation on the performance of
small scale businesses taking a case study of Kayabwe trading centre with sample size of
40respondents.
Specific objectives of the study are; to examine the effect of taxation on the performance of
small scale businesses as well as the relationship between the performances of small scale
business and taxation. The study traced whether the small scale businesses are aware of their tax
obligations and also identifies problems which affect the small scale businesses in regards to
taxation.
Both qualitative and quantitative research approaches were applied in the study, the research
methods where direct interviews and questionnaires were used during the findings. Data was
collected from primary and secondary sources and processed, analyzed using formal tables and
narrative text to find out the effect of taxation and the performance of small scale businesses.
The study indicates that the performance of small scale business is affected by stock levels, little
capital employed to start the business, business daily expenses, business daily sales and high
amount of taxes paid annually by the business proprietors.
The findings revealed that majority of business proprietors are aware of the form of taxes
charged on their businesses and are uncertain of the mode of tax assessment though most of these
small scale business owners were given little or even no assistance as regards tax awareness by
the Uganda Revenue Authority (URA) or tax officials.
The study further revealed the problems faced by the small scale businesses as regards to tax
collections and mode of tax assessment this could be due to inefficiency by tax authority which
results to loss of stock and business capital investment causing inconvenience in business
operation, reduction in business profit and sales, loss of business assets as a result of high taxes
imposed on these small scale businesses.
The study concluded that different forms of taxes charged on small scale businesses (SSBs)
annually contributed significantly to the poor performance of businesses in Kayabwe trading
centre. Basing on the findings, the recommendations on the effect of taxes include; government
through the ministry of finance planning and economic development call for workshops,
seminars, radio programs to educate the business community about the different forms of taxes
imposed on small scale businesses, tax authority should effectively carry out staff training to
improve the mode of tax assessment, methods of collecting the taxes should be improved by
employing qualified officials and simplify taxes levied on small scale businesses. Continue to
improve customs administration through clearance procedures, fair treatment of business
proprietors, conduct formal market or social research surveys on small scale business to gather
information on taxation feedback by tax authority. Lastly small scale businesses should be given
enough time to pay up their tax obligations rather than demanding for payment spontaneously.