| dc.description.abstract | This study examines the role of cash management and organizational performance in Uganda
under three objectives which are, to examine the relationship between cash sources and the
performance of centenary bank,, to examine the relationship between cash control and the
performance of centenary bank and to analyze the effect of the relationship between cash
movement and the performance of centenary bank. The study adopted the quantitative and
qualitative research techniques. A total sample size of 30 respondents from Centenary bank
Mbarara Branch was used, self-administered questionnaires, document review, observation,
sampling and interview guide were used and the information obtained from the field was
organized and analyzed.
From the study it was revealed that Cash management is of great role in centenary bank,
activities like pre-numbering of receipts, keeping deposit slips, use of electronic funds transfer,
has helped the bank to effectively control its cash, to facilitate all its daily activities. More
emphasis is needed on cash planning and cash budgeting, recording of revenue and expenditure
since these activities reduce misuse of cash, tightening fraud control measures where by fraud, its
types, risks should be made aware to everybody in the organisation, use fraud tests and be aware
of management staff‟s ability to override fraud control measures since fraud is a major problems
in most organisations in Uganda.
The findings also indicated that the performance of centenary bank was excellent due to the
cooperation within the bank‟ employees, training extended to its employees inform of seminars,
workshops, improved services delivery among others. However the management of the bank
should aim at making its customers partners to the bank since it makes the customers be part and
partial of the bank, be proud of the bank, love and support the bank more. Printing of deposit
slips in different languages as most people would like to also keep their money in the bank but
don‟t know English and others are cheated by those individuals they ask out to help them with
the filling of these slips. | en_US |
