The relationship between cost management and organizational performance; A case study of national water and sewerage corporation

Abstract

The purpose of the study was to find out the relationship between cost management and organizational performance and the case study was National Water and Sewerage Corporation Kisenyi branch. The study was guided by the following objectives of the study were; explore the relationship between technological innovation and organizational performance, to investigate how working capital management influences organizational performance, and to find out how budgetary control influences organizational performance. Data was collected with use of questionnaires and an interview guide. The researcher used both qualitative and quantitative methods during collection of data and the questionnaires administered were both open and close ended. The information was analyzed using the Statistical Package for Social Sciences (SPSS) and presented in form of tables, graphs, frequencies, percentages, correlation coefficients and also analyzed in line with the objectives of the study. Several findings were made in regard to the study but notable of these were that; there is a positive and significant relationship between technological innovation and organizational performance, there is a positive and significant relationship between working capital management and organizational performance and there is also a positive and significant relationship between budgetary control and organizational performance. Conclusions were generated from the research objectives; the researcher observed that technological innovation, working capital management and budgetary control have a positive and significant relationship with organizational performance. This implied that cost management has a positive and significant relationship with organizational performance. The researcher recommends that management of NWSC should invest considerable funds in research and development in order to discover new technological innovations, working capital techniques and budgetary controls so as to improve on her performance levels.