| dc.description.abstract | This research studied the influence of supply chain management on the quality service delivery
in the Uganda public sector using a case of National Water Sewage Cooperation. The study was
guided by the following objectives; to examine the effect of inventory management on the
quality service delivery in public sectors, to determine the influence of supplier relationship
management on the quality service delivery in public sectors and to indentify the role of
transportation management in the quality service delivery in public sector.
The study used qualitative and quantitative research design. The main source of data in the study
was questionnaire, which was issued to National Water Sewage Cooperationa employees; this
study depended on a sample of 100 respondents. Questionnaires were used to collect data which
was then coded and analyzed.
The findings of the study intend to identify and validate key constructs underlying supply chain
management research. This study discovered that various supply chain relationships has been
growing, there has not been a comprehensive approach to construct development and
measurement. This could be largely attributed to the fact that astronomical efforts are required to
undertake the development and validation of constructs and measures of SCM.
The study recommended that to manage supplier relationship management, the NWSC should
intensify centralization of common user items. The organization should create a data base on
supplier activities such as delivery schedules, complaints, quality management processes. | en_US |
