| dc.description.abstract | The study on The effects of on-job training on service delivery, case study of Nebbi District
Local Government looks at how management of Nebbi District Local Government could change
the mindset of its employees by skilling them through on-job training. Thus, the research
objectives were; to find out the impact of staff orientation on service delivery; to find out the
relationship of job rotation on service delivery; to find out the influence of coaching on service
delivery and; to find out the influence mentoring on service delivery at Nebbi District Local
Government.
However, apart from staff orientation, job rotation, coaching and mentoring as independent
variables, there was intervening variable such as Government policy which the researcher saw to
have an affect service delivery thus all make up a conceptual framework.
This study was to collect both quantitative and qualitative data through the use of questionnaires
consisting of primary and secondary sources like text books, internets and journals.
The findings of the study shows that on-job training impacts service delivery positively because
it improved quality, efficiency and effectiveness of service delivery therefore to supplement this
Pearson’s correlation coefficient, r, shows a weak relationship of 0.009 between the impacts
work training on service delivery training on service delivery because it take much time. The
researcher therefore suggest that further research be done on this topic in different institution to
especially identify those methods of training that are very essential for their employees so that
they resources are allocated efficiently. | en_US |
