| dc.description.abstract | The study was about designing a model to improve security in agency banking which was
followed with investigating the drivers or factors for agent banking and security, examining
existing security measures and models and identifying key security /IS model components per
specific study objectives. Systematic progression from both qualitative and Quantitive research
methods, analyzing case study and literature findings to using the design science process was
followed to design the model. The model takes a clear and holistic TOE approach articulating
and is derived from an extended people process technology model whose emphasis is secure
interaction of people and technology go to improve security. This proposed model additionally
provides description on different stages towards adoption. An expert opinion of five was sought
with the researcher having worked with one through the field study. The study was mainly
limited by time constraint in making the report in the aftermath of an internet shut down in
weeks preceding and the overall Covid 19. The study believes that if Parent-agent banks take
into consideration the different activities defined for each sub-component under the defined
stages of the proposed model, they could realize an improved approach to security within agent
banking environments. | en_US |
