Internal control system and loan performance in the banking sector; the case of Barclays bank Uganda Kampala main branch

Abstract

This study analyzed relationship between internal control systems and loans performance of Barclays Bank Uganda. Specifically, the study looked at the relationship between of risk assessment, monitoring activities and control activities on loan performance. The study used case study design on a sample of 92 respondents. Data was collected by use of questionnaire and interviews, and analyzed quantitatively and qualitatively. Quantitative data was analyzed using the Statistical Package for Social Scientists version 20.0 (SPSS). At univariate level, data was analyzed basing on the frequencies, percentages, mean and standard deviation. At bivariate level, data was analyzed basing on correlational analysis and at multivariate level data analysis was carried out using multiple linear regression while qualitative data was analyzed by content analysis. The study established; a positive significant relationship between risk assessment, monitoring activities and control activities with loans performance. Internal control systems namely were risk assessment, monitoring activities and control activities explained 72.4% of the variation in loans performance. The study thus concludes that risk assessment, monitoring activities and control activities influenced loans performance. Therefore, the study recommends that banks should carry out effective risk assessment and effectively implement monitoring and control activities.