The factors affecting labour turnover in the banking sector of Uganda. A case study: Centenary Bank.

Abstract

The study was about Factors affecting Labour Turnover in Uganda ‘s Banking sector with particular reference to Centenary Bank basing on the following objectives; to find out the effect of job satisfaction on labour turnover, to find out the effect of pay on labour turnover and to find out the effect of job characteristics on labour turnover. The study employed both qualitative and quantitative approach as research designs. Stratification sampling technique was used to determine the sample size. A sample size of 40 was considered. Data was analyzed using the Statistical Package for Social Scientists where conclusions drawn were presented using frequency tables, regression and correlation coefficient findings. The study revealed that there was a negative significant relationship between job satisfaction and labour turnover revealed by the Pearson correlation coefficient r=-0.382 and job characteristics and labour turnover revealed by the Pearson correlation coefficient r=-0.351, the findings further revealed that there was a negative low correlation between pay and labour turnover as indicated by the Pearson correlation coefficient of -0.229 which is not statistically significant at 0.05 level since p=0.16b>0.05. The study therefore concluded that that Job satisfaction and job characteristics had a negative effect on labour turnover as revealed by the negative correlation coefficients which are statistically significant while pay had no bigger effect on labour turnover as revealed by a low negative correlation coefficient which was not significant.