| dc.description.abstract | Information and communication technology plays a key role in the present-day business
environment. Various organizations heavily rely on computers and software to deliver accurate
information to successfully manage their business. Acquisition of enterprise resource planning
(ERP) systems is one way that many corporations have adopted information technology on a
large-scale to accomplish competitive advantage, business transaction and data processing needs.
This research presents the ERP’s contribution to financial performance of private health facilities
in Uganda. Descriptive form of research design was employed to carry out this study and the
primary data was collected using questionnaires and interviews, secondary data was collected
from reviewing the existing literature on the subject. Descriptive analysis was used to analyze
the primary data which was majorly of quantitative nature from the data collection forms.
Themes and codes were designed for the interpretation of qualitative data. From the analyses, the
study established that ERP System have a significant contribution to financial performance, that
is, Improved inventory and supply chain management, improved service delivery and turn around time, timeliness of data availability, labor efficiencies, reduced cost of doing business,
improved payment processes and customer satisfaction of private health facilities in Uganda.
Therefore, the study concluded that ERP Systems had a positive statistically significant influence
on the financial performance of private health facilities in Uganda. The researcher recommends
the adoption of the ERP System in all private health facilities in Uganda for subsequent
enhancement of the same so as to enable effectiveness and assured improved financial
performance. | en_US |
