Teacher turnover and its impact on educational service delivery

Abstract

This study explored the phenomenon of teacher turnover and its impact on education service delivery in secondary schools within Kyazanga Town Council, Lwengo District. The research was guided by three objectives: (1) to identify the factors contributing to the substantial number of teachers leaving the profession, (2) to assess the effects of teacher turnover on educational service delivery, and (3) to propose strategies for retaining teachers in secondary schools to ensure effective educational outcomes. The study utilized a comprehensive literature review to contextualize the research. Data collection was carried out through questionnaires and interviews, targeting a range of respondents including secondary school teachers (both current and former), School Inspectors, and the District Education Officer. Purposive sampling was employed to select the District Education Officer and School Inspectors due to their expertise, while voluntary non-probability sampling was used for the selection of secondary school teachers. The study sampled 7 out of 11 secondary schools in Kyazanga Town Council, involving 6 practicing teachers from each school, 80 former teachers, 7 head teachers, 2 School Inspectors, and the District Education Officer. Data were analyzed using SPSS, Excel, and Word, and the findings were presented in tables and figures. The results revealed that teachers leave the profession due to factors such as inadequate orientation after recruitment, low and inequitable salaries, unmet expectations, poor student performance, unsupportive leadership styles, heavy workloads, lack of motivation, and inadequate professional development opportunities. These issues lead to negative consequences such as poor academic performance, increased student dropout rates, and understaffing. The study concludes that implementing continuous professional development (CPD) for teachers is crucial for enhancing their skills, knowledge, and motivation, thereby reducing turnover and improving educational service delivery. The findings highlight the need for policymakers to develop and implement strategies aimed at reducing teacher turnover and promoting high performance in schools.