Effect of human resource training on employee performance in private security companies in Uganda

Abstract

The study assessed the contribution of PPPs to quality water transport services focusing on ferry operations by KIS between Bukakata landing site in Masaka district to Luku landing site in Kalangala district. Specific objectives of the study were to review the PPP agreement between KIS and the government of Uganda; to review what has been done in terms of service delivery under KIS ferry operations and to examine the problems that led to the PPP not delivering quality ferry services.A case study research design was adopted, and qualitative analysis of responses from 105 randomly and purposively selected respondents from a population of 231 stakeholders was done using data from key informants and relevant documents. Findings indicated there were very limited stakeholder consultations, participation and interactive feedback,and the project fell short of ownership by the community as beneficiaries were denied the opportunity to monitor and participate in the implementation processes. The study therefore concluded that the contribution of KIS ferry operations as a PPP to quality water transport services, to the people of Kalangala, was negative.The study recommended policy measures which included involvement of local community in the planning, initiation, formulation and execution of PPP projects to ensure ownership and sustainability, a bottom up approach to bring the people directly into the process of implementing projects that improve their quality of life, incorporation of professional M&E officersat every level of procurement processes, revoking of restricted bidding in PPPs by PPDA and facilitating a feasibility study for constructing a bridge to connect Bukakata and Luku landing sites.The study also recommended administrative measures which include; an all-round review of KIS operationsto ascertain Value for money, enforcement of laws on marine safety, compellingKIS to provide sanitary facilities and shelter on ferries, and train ferry users on marine safety.Finally, the study recommended further studieson implementation of PPPs by local partners, and,establishing the effect of M&E Management Information System on sustainability of PPPs in road transport in Kalangala district.