dc.description.abstract | The Uganda Revenue Authority was formed at a time when revenue collection was very low
and the need to expand the tax base was necessary. URA then embarked on an
ambitious project of reviewing its operations and coming up with internal control
mechanisms to enhance revenue collection. The objective of this study therefore was to closely
look at the internal controls in operation at Uganda Revenue Authority with a view to establish
whether such internal controls have produced any meaningful results in increased
collected revenue. The study was carried out to determine whether internal controls affect the
financial performance of URA. The specific objectives were to examine the internal controls,
assess the financial performance of URA, and establish the relationship between internal
controls on performance of URA. Descriptive and analytical research designs were used to
examine the findings to come up with conclusions. The research was conducted using both
qualitative and quantitative approaches. Questionnaires were used on a population of 38
respondents in gathering primary data for the study. A cross sectional research survey design
was used to employing both qualitative and quantitative techniques. Qualitative data was
gathered using questionnaires while quantitative data was by extracts from secondary data for a
period of 2016-2017.Stratified sampling was used and all the population was sampled
The data collected was then analyzed and findings have revealed that the five components of
control environment, accountability, control activities, information and communication and
monitoring must be available for internal controls to work. The study established that weak
internal controls have encouraged collusion to fraud, loss of revenue and embezzlement
of collected revenue. The study therefore concludes that internal controls do function although
with hiccups and that there is a significant effect between internal controls and revenue
collection in URA. Data was analyzed by use of SPSS. The effect of internal control on
performance was performed. The main findings were that internal control had a significant
positive effect on performance in terms of control environment, risk assessment, control
activities, information and communication, monitoring and advisory services.
Lastly a few recommendations were given especially in the accounting department to further aid
the organization in making improvements on the various weakness that were identified | en_US |