| dc.description.abstract | The study sought to investigate the impact of internal controls on the performance of an
organization using Uganda Wildlife as a case study. The objectives of the study were; to
examine the role of control activities on the performance of an organization, to determine the
effect of the control environment on the performance of an organization and to find out the
influence of information and communication on the performance of an organization.
In the conduct of the study, both qualitative and quantitative data was gathered in order to
establish the impact of the independent variable on the dependent variable, so as to examine
how internal controls affect delivery of service in Uganda Wildlife Authority. A case study
research design was used. The study comprised of 44 respondents who were employees in the
organization. External validity was used in selecting the sample of respondents. Data was
collected, answered questionnaires were gathered, and data was edited and sorted for the next
steps. The data was presented in tabular form with frequencies and percentages. Statistical
Package for Social Sciences (SPSS) was used to analyze the impact of the independent variable
on the dependent variable under study.
The findings indicated that although control activities, control environment, and
communication of information were in place at Uganda Wildlife Authority, their effectiveness
needs to be improved for efficient delivery of services.
The study recommends establishment of a management information system within the
organization so as to enable all parties utilize the official information and freely access it. | en_US |
