Management information systems and performance of small and medium enterprises
Abstract
The study set out to investigate the relationship between management information systems and
performance of the small and medium scale enterprises. The study had three objectives: To find
out the role played by market research in the performance of SMEs, to establish the relationship
between risk management in the performance of SMEs and to examine the role of management
competence in the performance of SMEs.
A case study design with both qualitative and quantitative approaches was used in the study that
involved a sample of 55 respondents drawn from a study population of 75 respondents among
the SMEs in Nateete. SPPS was used to analyze the quantitative data to develop tables and a
figure. The researcher used a time frame of the study which was cross section.
The findings from the study revealed that most SMEs do not use management information
systems though most of them both the employers and employees believed that the use of
management information systems enhances performance in businesses. However, the study also
further revealed that management information systems affect performance of SMEs. The study
showed a highly positive relationship between management information systems and
performance of the small and medium scale enterprise which is evidenced by the Pearson
correlation of (0.945*), significance level =0.05.
Conclusively, the researcher found out that management information systems has a positive
influence on the performance of small and medium scale enterprises. Therefore, as a
recommendation to the SMEs is that they should employ the information system in order to
improve and maximize effectiveness in the operations of the enterprises