| dc.description.abstract | The purpose of this study was to investigate the effect of Employee engagement techniques in Decision-Making on Financial performance of Microfinance Institutions in Masaka Municipality a case of Premier Credit (U) Ltd and the extent to which deferent decision engagement techniques influence the financial performance of microfinance institutions in Masaka.
This study was conducted using a descriptive survey design. The target population for this study comprised of 43 respondents from Premier Credit (U) Ltd.
This study used a purposive sampling method to select the respondents. The study used questionnaires as the tool for data collection. Data was analyzed through descriptive statistics and results presented in frequency tables, bar graphs and pie charts.
The findings of the study revealed that the level of employee engagement affects the performance of microfinances in two ways. This is because it affects the rate of efficiency and productivity of employees in the firm as well as the level of profitability and portfolio management levels of firms. Efficiency and productivity, profitability and portfolio quality management as indicators of financial performance enable companies to invest in viable enterprises/ ventures while avoiding too risky ventures. The data revealed that disengagement of employees in decision-making affects the level of employee efficiency and productivity, Profitability and portfolio management of Premier Credit (U) Ltd, hence engagement of employees in decision-making has a greater impact in determination of performance of financial institutions in terms of profitability, efficiency and productivity and portfolio management. The relationship between decision-making engagement techniques and organizational profitability, efficiency and productivity and portfolio management was also found to be linear with increase in engagement of employees through suggestion schemes, collective bargaining and workplace democracy leading to higher profitability, efficiency and productivity and portfolio management levels.
Finally, it is against this background that it was recommended that investors should invest more in Human resource management so that they can be able to help their enterprises thrive through ensuring a purely engaged workforce in their businesses. | en_US |
