The role of good financial management on service delivery in Local Governments
Abstract
The study examined the role of good financial management on service delivery in local
governments and specifically the study addressed the extent to which operation management
increases effectiveness and improve the quality of service delivery in local governments. To
evaluate the effect of aggregate fiscal policies in enhancing service delivery in public
facilities. To find out how fiduciary risk management leads to minimizing corruption and
diversion of public funds, to analyze the role governance plays on service delivery in local
governments.
Through the use of cross sectional study design that encompasses both quantitative and
qualitative study design. The choice of sample size was done using both purposive snowballs
so that a clear picture of the outcome is given. During data collection process, two categories
of questionnaires were given out. The first category was given to the management of Moyo
district local government through the departmental heads and the second category was given
to service beneficiaries within the district at random.
Based on the findings, the researcher recommends among other approaches the use public
finance tools to ensure compliance with the legal requirements of the government system
when dealing with financial matters and that management keeps good records of all funds
received and disbursed.
The researcher recommends that local governments try and identify sources of local revenue
in order to supplement central government support and increase local government
sustainability. With all the above, it is expected there will be an improvement in public
service delivery in Moyo district local government.