| dc.description.abstract | The Uganda Prisons Service (UPS) currently relies on manual, paper-based systems for records
management and failed to adapt the electronic data management system, yet the former is prone
to inefficiencies, errors, and security vulnerabilities. These outdated practices hinder the effective
management of inmate information, legal proceedings, and rehabilitation programs. As a result,
UPS faces operational inefficiencies and compromised data integrity. Moreover, the failure to
adopt to a robust Records Management System (RMS) complicates UPS's ability to comply with
legal and regulatory requirements, further increasing administrative burdens (Okello-Obura &
Matovu, 2017).
In the context of developing countries like Uganda, the adoption of modern RMS faces several
challenges, including limited financial resources, inadequate infrastructure, lack of technical
expertise, and resistance to change (Musoke, 2019; Ndagire & Kyeyune, 2021). These barriers
hinder the successful implementation and utilization of RMS, impeding efforts to modernize
prison administration. The Technology Acceptance Model (TAM) as developed by (Davis, 1989)
offers a useful framework for understanding the factors that influence technology adoption,
focusing on perceived usefulness (PU) and perceived ease of use (PEOU) as primary
determinants (Ken, 2021).
Lack of an accurate and easily available prisoner file system can result in cases of missing or
incomplete case files, inconsistent data, data redundancy, data insecurity, improper backup
procedures that cause reports to be produced late, and problems gaining access to data files.
Because of this, inmates have served longer sentences and prison administrators have made wise
decisions. Additionally, the system is prone to mistakes, which has led to expensive and
ineffective planning (Auditor General's Office Report 2021). | en_US |
