Addressing development challenges in electronic agricultural Insurance systems
Abstract
This study presents a comprehensive framework designed to enhance the development of
electronic agricultural insurance systems (EAIS) tailored to the specific needs of smallholder
farmers in Mukono District, Uganda. Despite the existence of various EAIS, a significant gap
persists in addressing the unique challenges and preferences of these farmers, hindering
insurance uptake and agricultural resilience. Through a rigorous mixed-methods research
approach, involving surveys and in-depth interviews, the study identified key challenges and
proposed a framework grounded in user-centered design principles.
The framework emphasizes the importance of:
Understanding farmer needs: Conducting thorough user research to identify
specific challenges, preferences, and expectations.
Active farmer involvement: Incorporating farmers into the development
process to ensure systems align with their needs and perspectives.
Usability and accessibility: Designing systems that are intuitive, easy to
navigate, and accessible to farmers with varying levels of technological
literacy.
By implementing this framework, policymakers, stakeholders, and
insurance providers can contribute to the development of more effective and
inclusive EAIS that empower smallholder farmers and enhance agricultural
resilience in Uganda. The study's findings offer valuable insights for
policymakers and industry professionals seeking to improve the
effectiveness of agricultural insurance systems in developing contexts.

