| dc.description.abstract | The word "sales" means the exchange of goods or services for money and an effective sales
management system is important for the success of any business. The main goal of sales
management is to streamline the sales process and increase profitability.
This project focuses on developing a Web-Based Sales Management System (WBSMS) for
small to medium-sized enterprises using a Lornah Computer Training Centre (LCTC) as the
case study. The study examined the challenges faced by sales managers in the current sales
process. It emphasizes how it can use Information Technology to manage their sales records
and processes efficiently.
This study provides insights into how best LCTC can handle its sales activities. Many
traditional sales management systems do not meet the dynamic needs of businesses, leading to
inefficiencies and lost opportunities. Security, data integrity, and ease of use are significant
concerns for web-based sales systems, thus attracting considerable research interest in recent
years.
Currently, businesses relying on traditional sales processes encounter issues such as data entry
errors, lack of real-time updates, and difficulty in tracking sales performance. This system was
developed using HTML, PHP, and JavaScript for the front-end and back-end respectively, with
MySQL as the database management system (DBMS). The development process involved
designing the system architecture, user interfaces, and database schema.
At the end of the project, a Web-Based Sales Management System for Lornah Computer
Training Centre was developed. This system aims to provide a reliable, secure, and userfriendly
platform to manage sales operations hence ensuring improved efficiency for managers. | en_US |
