The impact of employee training on their performance in selected non governmental organisations. Case study: Makerere University Walter Reed Project

Abstract

The purpose of this study was to examine the impact of employee training on their performance in selected non-governmental organisations. This was due to the desire to find out training and performance in relation to organisational existence and performance. Training was conceptualised into needs assessment, how training is done which was categorised into design and selection and Forms of training which were also categorised into induction/orientation, seminars and short courses and field trips. The objectives of the study were, to check whether needs assessment is conducted prior to training, to find out how the training is done in terms of training process and the selection of employees for training, and to find out the forms of training that are being practiced basing on induction training, seminars and short courses and field trips. A questionnaire which constituted both structured and open ended questions was designed and distributed to 30 participants that were selected from the target population using random sampling. Key informants who were only five were interviewed following the designed interview guide. Quantitative data was entered into the SPSS software to generate tables and graphs which were analysed to generate descriptive statistics. Content analysis was used to analyse the qualitative data. The findings indicate that there is a correlation between employee training and performance. Thirty two percent of the employees are not aware of the presence of needs assessment. Overall 66.7% of the employees have taken part in seminars and short courses as a form of training, sixty eight percent have taken part in various field trips organised and 88% have taken part in induction training 68% of the employees are aware of the availability of needs assessment as a training procedure, 52% rated training procedures as effective for training. The research therefore recommends that all organisations both governmental and non governmental should regularly engage their employees in various forms of training so as to improve performance to realise organisational objectives.