The role of business analysis in the success of information technology project management:
Abstract
The Researcher undertook to study “The Role of Business Analysis on IT Project Management
Success”. Exploring the role Requirements Gathering and Elicitation play in the success of IT Project
Management. Studying the role of Requirement Analysis and Engineering on the success of IT project
management. And the role of Requirements Traceability and Solution Evaluation on the success of IT
Project Management. These objectives guided the literature review that the researcher undertook. Where
it was seen, that it has been growingly becoming imperative that project managers have to have the
scope right, with greater understanding of the stakeholders and their needs; if they are to deliver a
successful IT solution project. Business Analysis has thus become very crucial in IT Project
Management despite the fact that many organizations have been too reluctant to implement these
practices despite the known advantages. The research employed a case study research design to study
the 95 respondent population of Dimension Data where 76 respondents were sampled using both a close
ended questionnaire and a structured interview. This was because the research was using both primary
data from the respondents and secondary data from journals, pulse of the profession publication, books
or knowledge and text books. The study findings revealed a very strong positive relationship between
requirement gathering and elicitation and IT project management with correlation coefficient r =
0.802**, significant at p< 0.01. Also revealing a very strong positive relationship between Requirement
Analysis and Engineering and the success of IT Project Management with correlation coefficient r =
0.711**, significant at p<0.01, And lastly showing a strong positive relationship between Requirement
Validation and Solution Evaluation and the success of IT Project Management with correlation
coefficient is 0.783**, significant at p< 0.01. The regression equally showed that requirement gathering
greatly determines the success of IT project management with Beta of 0.443, followed by Requirements
validation and solution evaluation with a Beta of 0.410. It was thus noted that where Business Analysis
has been applied there has been a great improvement in the success of IT Project Management. It was
thus recommended that more awareness among corporations should be extended to ensure more
application to harness the benefits of the practice in IT project management. This in addition to having
Business Analysts closing working with IT Project managers to ensure more consolidated efforts and
benefits realization. The researcher recommended further research on the role of Resource Skills on IT
Project Management success, the role of Business Analysis on organizational performance and the role
of Business Analysis on change management