Impact of training on employee performance in organizations case study: Case study Mbarara regional referral hospital.

Abstract

This paper seeks to examine the impact of training on employee performance within organizations not only for competitive purposes but also for efficiency and effectiveness. The paper will base on why some employees remain poor performers that is to say incompetent after attending and being offered several training sessions. The paper is built on how the qualities of Human Resources (employees) are an asset to organizations and why training has become an issue that has to be faced by every organization, Urging that the amount and quality of training carried out varies enormously from organization to organization due to various factors. Both Technological advancements and the need efficiency and effectiveness that have led to more competition making the need for training valuable. A conceptual frame was also deemed necessary for the purposes of addressing the research problem. The variables in conceptual frame work were training as the independent variable, performance as the dependent variable and the intervening variables were level of education and position held .Hypothesis was also used to determine if there is a significant relationship between training and performance. A literature review was conducted on the research topic in line with the objectives, conceptual frame work and hypothesis with emphasis on the research objectives. A case study of Mbarara Regional Referral Hospital in Mbarara district was used. Both quantitative and qualitative approaches were applied and a cross section survey was used for the case of the time horizon. A sample size of 50 respondents was chosen and deemed necessary to attain adequate information for the research study. Data was collected using Questionnaires, Interviews, observation and the review of secondary data from the library. The research targeted employees of all categories with focus on the employees of the organization. Data was analyzed using the Statistical Package for Social Scientists (SPSS) where conclusions were drawn from tables generated from the Package. The same tables were used to generate graphs and pie charts from excel that were used to present the findings. The findings were presented in a way that they answered the objectives, conceptual frame work and hypothesis respectively. It can be said that training has a positive impact on employee performance and hence a significant relationship between the two variables. Use of the right training methods helps in Improving of employees attitudes that later leads to better employee performance.