Role of procurement practices on the performance of service delivery in local governments in Uganda
Abstract
The purpose of this study was to assess the role of procurement practices on the performance of
service delivery in Uganda with a case study of Kotido district local government. The study
objectives were to assess the effect of procurement practices on performance of service delivery,
assess effect of contract management on the performance of service of service delivery and to
assess the relationship of between budgeting and performance of service delivery that aimed to
assess service performance in terms of transparency, efficiency and effectiveness.
A sample population of 63 respondents (Krejcie and Morgan, 1970) was used during data
collection where questionnaires was the only research tool used for data collection. The data was
analyzed using SPSS with Pearson correlation coefficient to establish the relationship between
budgeting and service delivery. The data was presented in tabular and descriptive form giving
frequency, mean, and standard deviation as means of measure.A total of 52 respondents turned
up giving a response rate of 82.5% of which the majority were males with a response rate of
73.1% and 26.9% being females.
The findings revealed that there is poor procurement practices in Kotido district local
government with increased cases of corruption, frauds, bribes and poor contract management
leading to poor quality service delivery. Due to lack of community engagement during budgeting
there is increased resource misallocation leading to failure to meet community needs and wants
by service providers.