Master of Business Administration (Dissertations)

E-recruitment and employee performance in NGO’s: a case Study of Avsi Foundation- Uganda

Mon, 01 Sep 2025 00:00:00 GMT

E-recruitment and employee performance in NGO’s: a case Study of Avsi Foundation- Uganda Zalwango, Jane Frances This study intended to examine the effect of e-recruitment on employee performance in NGOs with AVSI Foundation- Uganda as the case study. This study was guided by three specific objectives; To assess the effect e-job advertisement on employee performance at AVSI foundation- Uganda. To examine the effect of e-selection on employee performance at AVSI foundation- Uganda, To evaluate the effect e-job interviews on employee performance at AVSI foundation- Uganda .The study was guided by Social Network Theory (SNT) by William N, 1983 and the Systems Theory (ST) by Drover G, 1977. Literature was organized according to the above specific objectives. The study adopted a cross sectional research design together with qualitative and quantitative approaches. Data was collected using a self-administered questionnaire and an interview guide. The study considered a population of 94 from which a sample of seventy-three (73) was selected. Sixty- seven (67) questionnaires were fully filled and returned hence 91.8% response rate. The study findings revealed that e-job advertisement had a strong and significant relationship with employee performance (p = 0.000, r = 0.792**), and was the best predictor of employee performance with β =0.692. This is followed by E-job interviews with a positive strong relationship with employee performance (p=0.000, r=0.693**) and a positive significant effect with β = 0.532 and lastly E-job selection which had a positive moderate relationship with employee performance (p=0.000, r=0.589**) and positive effect with β = 0.396. From the regression analysis, E-Job advertising was found to be the best predictor of employee performance, followed by E- job interviews and E-job selection was found to be the least predictor of employee performance. The researcher has concluded that all the dimensions of E-Recruitment that were considered under this study positively and significantly influenced employee performance at AVSI Foundation-Uganda. From the study, the researcher recommends that AVSI Foundation should continue to embrace e-job advertising by concentrating on the most commonly known and used job boards.. On E selection that AVSI Foundation-Uganda develops a data bank with comprehensive profile of the ideal candidate, including significant skills, proficiency, and character needed for cultural fit. Once the information is detailed, shape the e-recruitment system to search for this data. Keep a pool of capable employees who may be recruited as a rehire. These employees have confirmed skill sets and are known to be a good fit culturally. And finally on e-job interviews, audio visual systems should be employed to ensure access to applicants’ expressions and also avoid impersonation. Muheesi Alex Gerald

The effect of internal control systems on business performance of SMEs in Uganda

Sat, 01 Sep 2012 00:00:00 GMT

The effect of internal control systems on business performance of SMEs in Uganda Agaba, Brenda This study examined effect of internal control systems on business performance of SMEs in Uganda. The study used a sample of 30 wholesale shops in new taxi park as a case study. The study was a descriptive quantitative survey. A total of 105 respondents in the SMEs, participated in the study. Data was obtained using a questionnaire. Primary Data was collected using a questionnaire completed by both the SME business owners and the employees and analyzed using descriptive and inferential quantitative methods. The findings showed that there is a directional relationship between internal controls and business performance where the extent to which SMEs implement internal controls is the same extent to which business performance is improved. The findings indicated that most SMEs implement internal controls at a minimal extent. Most of these SMEs only consider a few elements of controls: approval of transactions, verification and reconciliation of business transactions when carrying out business activities. In most cases, these SMEs place emphasis on preventive controls, to prevent fraud and ignore the detective and corrective controls. The findings showed that preventive controls were done by the different SMEs through thorough documentation and authorization practices. Therefore, internal controls employed by SMEs were done to secure important documents for the business. These findings revealed that SMEs place need to place more emphasis on having accurate records for tax purposes and to prevent fraud. The findings have also shown that most SMEs have a wrong perception about internal controls. Most SMEs look at internal control implementation as for only large corporate organisations and therefore restrict the awareness of the value of internal controls and the skills to implement the internal controls .Majority of the employees even in management of the different SMEs were not well trained on the business skills to use in the different businesses. Constant implementation of internal controls in SMEs through stronger internal auditing can greatly assist in having greater opportunities for growth and a new strategic outlook. However, the challenges of lack of skills, lack of support and awareness of internal controls by proprietors have to be resolved through practical training, support and appropriate policies. The study recommends that: SME proprietors should be encouraged to implement the given practical training and education on how to use internal controls in running their businesses; organisations that provide business services to SMEs, such as Enterprise Uganda and the Private Sector Foundation should sensitise and emphasise aspects of internal controls in their training and service provision; government and organisations that provide business services to SMEs should put in place favourable policies that will encourage SMEs to use internal controls. Institutions should encourage SMEs that implement internal controls by awarding credit to SMEs; such as commercial banks, insist, on evidence of implementing internal controls before, extend credit to SMEs. Bisaso Rita

The impact of outreach on the sustainability of government and donor supported microfinance institutions (MFIs) in Uganda

Sat, 01 Sep 2007 00:00:00 GMT

The impact of outreach on the sustainability of government and donor supported microfinance institutions (MFIs) in Uganda Agaba, Edward Interest in microfinance has soared in the recent decade and the instrument is now seen as one of the most promising tools to tackle poverty in the developing world. The fascination with microfinance derives from the fact that the provision of financial services can contribute to poverty reduction and pass the test of sustainability at the same time. This would imply that MFIs can continue to lend, without recourse to subsidized funds (i.e. be sustainable), to more poor people (i.e. increase outreach). For donors / government, microfinance is especially attractive as it can be delivered in an institutional and financially sustainable manner that permits them to withdraw after making relatively modest investments. Expanding access to financial services for the poor is a goal that has frustrated development practitioners both support and retail financial organizations for decades. The distressing legacy of subsidized and direct credit has created many skeptics. In Uganda, most government directed credit programs targeting small farmers and other priority groups have previously failed or produced mixed results as those programs could not be sustained. It is from this background that the study was conceived to establish whether or not increasing outreach in terms of numbers of loan clients had an impact on the sustainability of donor and government supported MFIs. The study examined 38 MFIs that deliver financial services in different parts of Uganda. The sample was drawn to ensure a range in geographical setting. institutional type, and level of clientele. The study assessed the performance of these MFIs by considering the impact of outreach, ability to reach large numbers of people) and sustainability, (the ability to operate at a level of profitability that allows sustained service delivery with minimum or no dependence on donor inputs). This impact was assessed using econometric methodology. The study established that outreach had an insignificant positive impact on the operational sustainability. Similarly, the study found out that the amount of subsidized funding outstanding had a positive but also insignificant effect on sustainability. Average loan size was found to have a negative but insignificant impact on operational self sufficiency. In fact, average loan size and outreach were the most insignificant in the model. Total expenses (Texp) and Total operating income were found to be the most significant factors influencing the sustainability of the MFIs under study. This effect was found to be significant basing on the t-statistic and probability values. Therefore, good practice MFIs should expand their outreach based on market projections and indicators of viable economic activity among potential clients in new areas. This is because; the study confirmed that sustainability is all about full cost recovery. That is, if MFIs are to be sustainable, they must earn adequate operating income to cover their operational expenses. Wokadala James

Internal audit and revenue management in local governments

Wed, 01 Oct 2014 00:00:00 GMT

Internal audit and revenue management in local governments Ochieng, George David The purpose of the study was to investigate the relationship between Internal Audit and Revenue Management in local governments. The study specifically examined: adequacy and effectiveness of Internal Audit function, the effectiveness of Revenue Management and the Relationship between Internal Audit and Revenue Management in Nagongera Town Council. The study used a case study design and self-administered questionnaires were used for data collection. The study established that Internal audit is adequate and effective in Nagongera town council as shown in table 4.18 represented by the mean and standard deviation of 3.2917 and 1.23699 respectively. It also revealed that there is effectiveness in revenue management since there is Proper Financial management revealed in table 4.34 with a mean and standard deviations of 3.0417 and 1.47256 respectively. The study established that Internal Audit has a positive significant Relationship with Revenue Management (r=0.621, p<0.05; ( =0.621, p<0.05). Internal audit significantly affects revenue management (F=149.754, P=0.000). This means that internal audit is a significant determinant of revenue management. The standardized beta coefficient of ( =0.621, p<0.05) meaning that internal audit has a positive and significant relationship with revenue management. The study concluded that Revenue Management in Nagongera Town Council improved with better internal auditing practices. The study also revealed that there is proper financial management in the town council. The study recommends that; seminars, workshops and forums should be organized by the management to educate and sensitize staff members especially those from finance and auditing on how to handle and manage public revenue effectively. There should be improved supervision of town council funds to ensure that they are channeled in a proper direction, usage and well appropriated. There is need to put up procedures and rules governing the usage of the assets both during their service and at their disposal. Oguti Etengu Robert